Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: December 2024

1. Introduction

SynapseCore ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation services and visit our website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone, address)
  • Company information and job title
  • Business requirements and preferences
  • Payment and billing information
  • Communication records and correspondence

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Website usage patterns and analytics
  • Cookies and similar tracking technologies

2.3 Third-Party Data

For our lead generation services, we may collect publicly available information from social networks and other legitimate sources to identify potential leads based on your specified criteria.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and improving our lead generation services
  • Processing payments and managing accounts
  • Communicating with you about our services
  • Analyzing usage patterns to enhance user experience
  • Complying with legal obligations and regulations
  • Protecting against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, provided they agree to keep your information confidential.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights and safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Lead data is typically retained for 3 years unless otherwise specified.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings, though this may affect website functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Reed Michael Harris
Chief Executive Officer
SynapseCore
960 Chinquapin Loop
Batesville, AR 72501-7991
Email: [email protected]
Phone: +1 423-474-3494

13. Compliance

This Privacy Policy is designed to comply with applicable data protection regulations, including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Other applicable state and federal privacy laws